1. Information We Collect

We collect only the information necessary to deliver secure, effective services and to communicate with you clearly.

1.1 Personal Information

You may provide personal or business information such as:
• Name, email address, phone number
• Company or organization name
• Job title or role
• Billing and payment information (when purchasing services)

This information is collected when you contact us, request a quote, register for ThreatClarity™, or engage our services via https://threatclarity.mtbs.ca

1.2 Technical & Usage Information

When you access our website or platform, we may automatically collect:
• IP address and device/browser details
• Pages visited and feature usage
• Platform and system logs generated during assessments

This data helps us operate securely, detect abuse, and continuously improve service reliability.

2. How We Use Your Information

2.1 Service Delivery

We use information to:
• Provide cybersecurity services, including vulnerability assessments, penetration testing, and monitoring
• Provision and manage accounts
• Deliver reports, alerts, and support communications

2.2 Platform & Service Improvement
• Analyze usage trends and performance
• Enhance features, security controls, and user experience

2.3 Communication
• Respond to inquiries and support requests
• Send critical security notifications and operational updates

We do not sell, rent, or trade your personal data to advertisers or unrelated third parties.

3. Information Sharing

We share information only when necessary and under strict controls:
• Service Providers: Trusted vendors supporting hosting, payment processing, or infrastructure (under confidentiality obligations)
• Legal & Regulatory: When required to comply with law or lawful requests
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, data may be transferred as part of the transaction

We may also use aggregated or anonymized data for analytics or research that cannot identify individuals or organizations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:
• Ensure website functionality
• Remember user preferences
• Understand how visitors interact with our site

You may manage cookies through your browser settings. Disabling cookies may affect certain site features.

5. Data Security

We apply strong, industry-standard security controls, including:
• Encryption of data in transit and at rest
• Role-based access controls and multi-factor authentication
• Continuous monitoring and logging
• Regular internal security reviews

Security is foundational to how we design and operate our systems.

6. Data Retention

We retain data only as long as necessary:
• Active accounts: Retained to provide ongoing services
• Closed accounts: Limited retention for legal, audit, or security purposes
• Assessment results: Retained to support remediation, reporting, and compliance needs

Retention periods are reviewed regularly.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:
• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion (subject to legal or contractual requirements)
• Opt out of non-essential communications

Requests can be submitted using the contact details below.

8. Children’s Privacy

Our services are intended for business use and are not directed to individuals under 18. We do not knowingly collect personal data from minors.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in law, technology, or services. Material updates will be posted on our website.

10. Contact Information

For questions, requests, or concerns related to privacy or data protection, contact:

M-TECH Business Solutions Inc.
380 Wellington Street, Tower B, 6th Floor
London, Ontario, Canada
support@mtbs.ca
+1-888-414-7840